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Terms and conditions

General

Access to and use of this Website and the products and services available on the Site (collectively, the “Services”) are subject to the following terms, conditions and instructions (the “Terms and Conditions”). By using the Services, you agree to all the Terms of Sale, as updated by our services. It is recommended that you check this page periodically to be aware of any changes to Terms and Conditions.

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be held responsible if, for any reason, the Website becomes inaccessible at any time or for any period. We reserve the right to restrict access to parts or all of this Website.

This website also contains links to other sites that are not operated by Brave & Bearded (the “Linked Sites”). Brave & Bearded has no control over these Linked Sites and responsibility can not be accepted from them, or for any loss or damage arising from your use of such Linked Sites. The use of the Linked Sites is governed by the terms of use and services in each site.

These Conditions of Sale are edited by the company Brave & Bearded, whose headquarters is located in St-Jérôme, Quebec, Canada J7Y 0C9, registered under number 9279 6606 Quebec inc. For more information, you can contact us at: 1 (855) 561-4453.

Legal guarantees

The items we offer are subject to the legal guarantee of conformity set out in Articles L. 211-4 and following of the Consumer Code and the guarantee against hidden defects stated by Article 1641 of the Civil Code.

Legal guarantee of conformity

Article L. 211-4 of the Consumer Code:

The seller must deliver goods in conformity with the contract and liable for defects of conformity existing upon delivery. It also addresses the lack of conformity resulting from the packaging, instructions for assembly or installation when it was put to him by the contract or was carried out under its responsibility.

Article L. 211-5 of the Consumer Code:

To conform to the contract, the product must:

Be suitable for the purpose usually associated with such a product and, where applicable:
match the description given by the seller and possess the qualities that he has presented to the buyer as a sample or model;
The features that a buyer might reasonably expect in the public statements made by the seller, the producer or his representative, particularly in advertising or labeling;
Or have the characteristics defined by mutual agreement by the parties or be suitable for any particular purpose for which the buyer made known to the seller and the latter accepted.

Article L. 211-12 of the French Consumer Code:

The action resulting from lack of conformity lapses two years after delivery of the goods.

Warranty defects of the thing sold

Article 1641 of the Civil Code:

The Seller is required to guarantee against hidden defects of the thing sold which render it unfit for the use for which it was intended, or that decrease this use that the buyer would not have bought it or not have paid a lower price if he had known.

Article 1648 of the Civil Code:

The action resulting from latent defects must be brought by the purchaser within two years after discovery of the defect.

Privacy Policy

Our privacy policy, which defines the way we use your personal information, can be found under the heading Privacy Policy. By using this Web Site, you consent to the processing of your personal information in the manner described in this section, and warrant that all data provided is accurate.

Prohibitions

You should not use this website improperly. It is forbidden to you: commit or encourage the commission of a criminal offense;

Transmit or distribute a virus, Trojan horse, worm, time bomb or send other malicious element, technologically harmful, unfair, or in any manner whatsoever, offensive or obscene;
Hack all or part of the Service;
Corrupt data;
Annoy other users;
Infringe third party intellectual property rights;
Send advertisements or unsolicited promotional material (“spam”);
Attempt to degrade performance or functionality of any computer system, or accessed through this website.
Violation of this provision may constitute a criminal offense. Brave & Bearded has the right to report to appropriate authorities any breach of the law and to disclose their identity.

We will not be liable for any loss or damage caused by a denial of service attack (“distributed denial of service attack”), viruses or other technologically harmful material that would likely infect your computer equipment, computer programs, data or other materials, which is due to the use of this Website or downloading any item accessible on this Website or any Linked Site.

Intellectual Property, Software and Content

The intellectual property rights on all software and content made available on or through this web site are the property of Brave & Bearded or its licensors and are protected by laws and treaties on intellectual property throughout the world . All such rights are reserved by Brave & Bearded and its licensors. You can store, print and display the content provided by the Web Site solely for your personal use. You may not publish, manipulate, distribute or reproduce in any form whatsoever, content or any copies of the content supplied to you or which appears on this Website. It is also forbidden to use this content in a commercial or business purpose.

You may not modify, translate, decompile, disassemble or create derivative works from any software or accompanying documentation supplied by Brave & Bearded or its licensors.

Brave & Bearded Community
Check In

Brave & Bearded reserves the right to close the user accounts in the event that a user would use proxy servers (Internet Protocol Address’) in order to hide the use of multiple accounts or disrupt in any way or, one of our services.

If you use multiple identifiers in order to disrupt the community, measures may be taken in respect of your user accounts.

Deposit contributions

By submitting any contribution, you automatically grant Brave & Bearded the exclusive license, perpetual and free to use, reproduce, modify, edit, adapt, disclose, translate, create derivative works from, distribute, perform and display such contributions (in whole or part) worldwide and / or to incorporate it in other works in any form, media or technology now known or later developed. You also acknowledge that Brave & Bearded is not required to publish any contribution that you screen out any publication Brave & Bearded.

We recommend that you never reveal any personal information about yourself or a third party (telephone number, home address, business address, shipping address, email address or any other details that could identify you).

Brave & Bearded may, in certain circumstances, share your contribution with trusted third parties.

By submitting your items, you agree to use the spaces of the Brave & Bearded Community in accordance with the Community Handbook, these Terms and Conditions and the General Conditions of the Community.

Infringement

In case you do not follow the Community Guidelines, an email will be sent to you informing you that your contribution has been refused or modified. This email will also include a warning informing you that in case of continued violation of the rules, action may be taken against you or your account (s).

These measures may include in the audit of the content you offer before publication on the website, or the temporary or permanent suspension of your ability to participate in all or part of Brave & Bearded spaces.

Brave & Bearded reserves the right to delete any contribution, or take any action against any account Brave & Bearded at any time and for any reason.

If you do not want to give Brave & Bearded the authorization mentioned above, please do not submit or share your contribution on the Community website.

Terms of sale

By placing your order, you make an offer for a product subject to the terms and conditions below. All orders are subject to conditions of availability and confirmation of the order price.

Delivery times may be subject to postal delays or other force majeure for which we can not be held responsible. For more information, please refer to the website of the respective suppliers.

Only an adult over the age of 18 and with a credit card valid debit or issued by a recognized bank may contract with Brave & Bearded. Brave & Bearded reserves the right to refuse any application. If your order is accepted, you will be notified by email and we will confirm the identity of the person with whom you have contracted, which will usually Brave & Bearded but may in some cases be a third party. When a contract is concluded with a third, Brave & Bearded does not act as agent or principal and the contract will be between you and the third party, which will provide the conditions for the sale of contract. By placing your order, you agree to that all information you provide is accurate, you certify eligible for authorization to use the credit card or debit card used to order, and there are funds sufficient to cover the price of the goods. The cost of foreign products or services is subject to fluctuations. All prices listed are subject to such variations.

Our contract

When you place an order you will receive an email acknowledging receipt of your order. This email is an acknowledgment and is by no means the acceptance of your order. The past contract will be formed at the time of sending the e-mail confirming the shipment of products ordered. Only products listed in the confirmation email sent at the time of shipping will be included in the contract.

Rates

We do our best to ensure that information, descriptions and prices are accurate. However, it is possible that errors remain. If the price of an item you ordered proves wrong, we will notify you as soon as possible and you will be able to confirm your order taking into account the correct price or cancel it. If we are unable to contact you, we will cancel the order. If you wish to cancel an order already paid, we will refund in full. Provincial and federal taxes are adjusted to your bill depending on the region where the order is placed. The shipping is to be paid extra. If this happens, these additional costs are clearly indicated and are added to the total.

Payment

Upon receipt of your order, we conduct a pre-authorize your payment card to ensure that there are sufficient funds to cover the transaction. Products will not be dispatched until this pre-authorization procedure has not been performed. Your credit card will be charged directly after the accepted order.

Discount codes (coupon code)

Discount codes on user accounts: discount codes can be offered at any time, to account holders. Discount codes can only be used on purchases made through the account for which the discount code was offered and registered.

Promotional discount codes: Promotional discount codes applicable to all or some purchases on the Website may be available at any time.

Gift certificates

The vouchers are valid for a limited period and must be used before the date specified on the voucher. It is advisable to check your purchase order to know the expiry date.

We refuse any responsibility in case of theft or loss of gift vouchers.

We ship your gift or as soon as the payment is authorized, or to the delivery date, whichever is later. We can not be responsible for delays, whatever their cause.

The buyer is responsible for verifying the accuracy of the recipient’s email address on the right. No liability can be incurred if the voucher would be used by a third party, other than the recipient of good, while the recipient’s email address was incorrect.

Moreover, our responsibility will not be engaged in this case the vouchers were lost or used by a third party, other than the addressee, after receiving the good. Make sure that the recipient has received the good. It is the recipient’s responsibility to keep the good ones.

It is possible that gift vouchers are found stuck in spam filters. It is then up to the recipient to check his spam filters. We can not be held responsible if the voucher was not issued to the recipient’s email address because of spam filters, a firewall, the maximum capacity of the inbox the consignee or any other factor beyond our control.

Refunds are made in the same form of payment originally used as it is to say good gift, credit or debit card, or combination of both.

We reserve the right to change these conditions.

Reductions codes conditions of use will be specified at the time of issue.

Return and Refund Policy

Other information about our return policy and refund

Shipping fees are refundable if you are residents of Quebec and that for some reason you need to return a product, we disburse the entire cost for this shipment and the total amount of the returned product. For questions regarding product returns, please contact Brave & Bearded using the number, call us toll free available for Canada and the United States 1 (855) 561-4453. Please note that the deadline for return is 5 to 7 working days.

We accept returns as long as the article has not been washed, worn and sanitary bands and labels must still be attached to the article.

The time limit to request a return online is 10 days from the date of purchase. Please note that items purchased in the store can not be exchanged or redeemed in-store.

You have the possibility to seek reimbursement for items purchased only through our website via our email info@bravenbearded.com or through our customer service at 1 (855) 561-4453. Make sure to keep the original copy of the invoice and the item you want to return to facilitate the operation. Please note that gift cards and additional gift boxes are not refundable.

Simply follow the instructions to complete a return:

Please contact customer service at 1 (877) 868-9790, Monday through Friday from 8:30 to 9:00 p.m. (EST) or e-mail the info@bravenbearded.com indicating your order number received via www.bravenbearded com, a description of the item you want to return and the reason for return. Please contact our service representatives to customers that you are a customer of .com resident in Canada.
According to the returned items, we will tell you the exact value of the rebate that you will enjoy. You will be entitled to the full amount of the item, taxes and applicable fees, less the costs of handling and brokerage, if any, of the return.

Bravenbearded.com will tell you the address of the returns center in Canada.

Clearly indicate our address as the recipient, on the package label. When you return items to bravenbearded.com, carefully wrap the items and send them to the address provided.

Insert the returned items and a copy of the delivery note in the original package. Please include any packing material.

Bring the package with a carrier, the post office or drop it from an authorized carrier to return to our Canadian address. You can also choose to insure your package for the full amount of the items.

Once received at our center returns, your package will be treated, usually within 10 working days after receiving the package.

Because of the different credit card companies, the time to onset of repayment on your monthly statement may vary. Reimbursement may take one to two billing cycles to appear on your statement.

If you have any questions, please call 1 (855) 561-4453 and mention that you are a customer of bravenbearded.com resident in Canada.

NOTE: All online purchases MUST be returned by mail to bravenbearded.com. They can NOT, UNDER ANY CIRCUMSTANCES, be exchanged or returned in a Brave & Bearded store. Refunds are processed after the items received. Refunds are granted in the amount indicated on the original receipt, including applicable taxes and fees. Shipping costs are reimbursed. The refund will be issued back to the credit card used for purchase. Reimbursement may take one to two billing cycles to appear on your statement.

All refunds are made according to the original method of payment within 10 days of confirmation of the refund.

You can cancel an order as long as we did not send you a shipping confirmation thereof. You can check whether or not we have sent confirmation by phone at 1 (855) 561-4453. If you have already received confirmation of shipment, you can not return the items ordered.

MODIFICATION OF INFORMATION CONTAINED ON OUR WEBSITE

The dates of the offers, price or availability of items on our website can change without notice. We work tirelessly to present only the items available and renew our stock regularly. It is possible that an item, size or color missing inventory when you place your order. Once your order is processed, you will receive an order confirmation stating the date of receipt of this, the availability and price of each item ordered. We may, on occasion, have to cancel an order placed on our website if, for example, ordered items can not be sent because of an unexpected.

While we strive to meet your needs as far as possible, we reserve the right to change a price or description of articles inaccurate and cancel or refuse an order item with a price or description inaccurate. It may be that these corrections are made after the order has been accepted.

SALES TAX

Brave & Bearded collects sales tax on products ordered through this website. The sales tax rate that will apply to an order depends on the delivery address of the order. 5% GST (Goods and Services) is added to all orders in all provinces, with the exception of the following provinces where the HST (Harmonized Sales Tax) added to all orders: New Scotland (15%), Ontario, New Brunswick, Newfoundland and Labrador (13%) and Prince Edward Island (14%). In addition, the provincial sales tax is added to all orders in Quebec (9.975%).

Limitation of Liability

The information displayed on the Website is provided without any conditions or warranties of accuracy. Unless expressly stated otherwise, and to the extent provided by law, Brave & Bearded and its suppliers, content providers and advertisers, expressly exclude all conditions, warranties and terms resulting texts, laws, case law or the rules of fairness and are not responsible for any damages, including, without limitation, any direct, indirect, special, consequential, punitive or consequential, or damages for loss of use, profits, data or other property intangible, related harm customers or reputation, or the cost of purchase of substitute products or services resulting from or in connection with the use, inability to use, performance or failures of the Site Internet or linked Sites and posted items on it, regardless of whether such damage could be considered predictable under contract, tort, case law or other rule body.

This provision does not affect the liability of Brave & Bearded in case of death or personal injury resulting from its negligence or liability for false, misleading statement on a critical issue, or any other liability which can not be excluded or limited under applicable law.

Hypertext links to the Website

You can set up links to our home page provided to do a fair and legal manner, and it does not affect, or take advantage of our reputation. However, it is prohibited to establish a hyperlink so that it suggests a form of association, approval or endorsement on our part, while none exists.

It is forbidden to set up a link to our home page on a website that you are not the owner.

The website must not be embedded in another website. Moreover, it is forbidden to set up a hypertext link to the Site other than to the home page of the Site. We reserve the right to remove the link without notice.

No responsibility Brave & Bearded over ownership of trademarks, images and personalities third party copyright.

Unless expressly stated otherwise, all persons, including their names and images, third party brands and images of third party products, services and / or locations featured on this Website are in no way related, associated or affiliated with Brave & Bearded and you must not in any way rely on the existence of such a connection or affiliation. All trademarks and names appearing on the Website are the property of their respective owners. The reference to a trademark or trade name is used solely to identify or describe the product or service, and is not in any way an assertion that such products or services are endorsed by or connected with, Brave & Bearded.

Allowance

You agree to indemnify, defend, indemnify Brave & Bearded, its directors, officers, employees, consultants, agents, affiliates for any claims, liabilities, damages and / or costs incurred by a third party, including, without limitation , legal fees, resulting from your use of the Website or your breach of the Terms and Conditions.

modifications

Brave & Bearded the right, at any time, without notice and in its sole discretion, to modify, remove or change the Services and / or the pages of the Website.

nullity

If any part of the Terms and Conditions were to be unenforceable including any provision for the exemption from liability, the applicability of the remaining Terms and Conditions will remain unaffected, and the other provisions remain in force. Whenever possible, if a clause / sub clause or part of a clause / sub clause can be separated from the rest of the clause to make the remaining part valid, the clause shall be interpreted accordingly. Otherwise, you agree that the clause in question is rectified and interpreted in such a way that approximates the original meaning of the clause, according to law.

complaints

We have a claims processing procedure that is used to resolve disputes when they arise. Do not hesitate to send us your complaints and comments.

waiver

In case you do not respect these conditions and if no action is taken against you, we are still entitled to use our rights and remedies in any other rights in non-compliance with these conditions in your part.

Applicable law and jurisdiction

Unless otherwise noted, these must be construed in accordance with English law and any disputes or claims relating to these conditions will be subject to the exclusive jurisdiction of the English courts.

Entire Agreement

These Terms and Conditions constitute the entire agreement between the parties and supersedes all previous and current agreements between Brave & Bearded and you. Any waiver of any provision of the Terms and Conditions will be effective only in writing signed by a representative of Brave & Bearded.

Ethical Purchasing Policy

As a company of trust and offering its customers high quality products, Brave & Bearded is committed to ensuring that its suppliers are acting ethically.

We expect our suppliers to create and maintain a protective environment health and safety of their employees, and their fundamental rights.

All suppliers must comply with labor laws and regulations in their countries, and in particular:

Minimum age for employment
Freedom of work
Health and Safety
Freedom of association and collective bargaining
Nondiscrimination
No cruel or inhuman treatment
Working time
Compensation levels
Terms of use
Brave & Bearded agrees to never knowingly provide to countries not respecting the principles above. We also ask our suppliers to apply these principles in their negotiations with their own suppliers.

Given the sometimes complex nature of the supply chain of our suppliers, it is not always possible to control and monitor the status of each individual involved in the manufacture of our products. However, insofar Brave & Bearded continues to grow, we recognize the importance of being proactive and do everything in our power to support the rights of those involved in the manufacture of our products.

WITNESSES AND PIXEL

Our website uses a technology called “cookies”. A cookie is a tiny element of data that our Website can send to your browser, which may then be stored on your hard drive so we can recognize you when you return. We use cookies on the pages of our website where you are asked to log in or that are customizable. If you are enrolled in our website, these cookies help us to identify you and they may be required to provide the products and services you request. These witnesses also communicate to us or our service providers, we will use the information to customize the website according to your preferences. You can set your browser to notify you before you receive a cookie. However, if you decide not to accept cookies from our website, it is possible that you may not be able to take advantage of all features of our website.

Our website may also use a technology called “trace tags” or “tags”. This technology allows us to know the layout of the Web site you visit. These “trace tags” are used to help us optimize and personalize our website to suit you and future visitors to our website.

CONTACT US

You can contact us at any time to the address listed below in the following cases:

Have questions or comments about the terms and conditions set forth above;
Want access to the folder of your personal information, update and / or correct inaccuracies; you want to withdraw your consent to receive commercial communications, or you have a complaint about how we handle your personal information.
Responsible for the protection of privacy